Malaysia
Singapore
How to Troubleshoot
Find out how to resolve connectivity or technical issues easily.
A: Firstly, please check if another device is facing a similar issue. If so, please proceed to turn both your modem and router off. Leave them be for about 2-3 minutes before rebooting both of them back up. Power cycling normally helps customers 90% of the time.
Contact us if this does not help, and we will get our Tech Support personnel to look into your case.
Can’t find an answer to your question?
Send us an email or call us and we’ll get in touch with you!
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Can’t find an answer to your question?
Send us an email or call us and we’ll get in touch with you!
Billing and Account Inquiries:
