Freedom DNS

A:  Freedom DNS is ViewQwest’s innovative service that gives you access to thousands of previously geo-restricted movies and TV shows from channels all over the world such as Hulu, Disney+, as well as geo-locked music sites like Pandora.

A:Our Freedom DNS service is optimized for ViewQwest Broadband and therefore you will need to be a ViewQwest Broadband subscriber to enjoy our Freedom DNS service. Simply connect any of your WiFi-enabled devices to your ViewQwest home fibre broadband network, and you will be able to access unlimited entertainment regardless of geographical restrictions.

A:All new broadband subscribers who subscribe to contractual plans on ViewQwest-owned networks automatically receive a FREE 3-month trial of the service.

After the trial, unless advised by the customer to terminate the service, Freedom DNS is chargeable at RM28/month with no contractual period – it can be cancelled at any time.

Should you decide to reactivate the service after termination, please email cs.my@viewqwest.com to indicate your interest. Our customer service team will contact you to confirm the registration.

A: You can refer to the supported channels here.

A: We are always updating and optimizing the popular sites for our Freedom DNS. If you would like to request certain sites to be supported by Freedom DNS, do feel free to suggest them by writing to marketing.my@viewqwest.com

A: No. Freedom DNS works differently from traditional VPN service, the latter of which masks your IP address and has limited bandwidth.

A: Freedom DNS makes things simple – it is automatically embedded in your Fibre Broadband service. There is no need for any activation on your end. Browse the supported channels as above at your convenience and with ease!

A: No, there is no contract term for Freedom DNS. Sign up anytime and we will pro-rate the monthly charge accordingly.

A: Email cs.my@viewqwest.com with your request, and our customer service team will respond with a notification upon completion of your request.

A: Freedom DNS is currently available at most of the ViewQwest’s networks Residential Sites except at Sunway Lenang Heights, Green Residence Cheras, Green Haven JB, Upper East Ipoh, and all residential sites which were previously managed by Macro Lynx.