Billing

A:  Every ViewQwest customer has a different billing cycle. The invoice for monthly plan subscription is based on the service activation date. Upon service activation, you will be billed within 3 working days.

Example: Your Fibre Broadband was activated on 8th of November and you received your monthly ViewQwest invoice on the 9th of November. You will continue to receive the bill on the same day of every month or year, depending on your subscription type.

If applicable, one-time fees will also be billed together in the first invoice.

A: Two (2) payment channels are provided to bring more convenience and flexibility for our customers.

Option 1: Auto Debit – Payments can be made automatically every month by setting up payment instruction from your credit card/ debit card. Click here to learn more.

Option 2: MOLPay – Payments can be made hassle-free upon receiving the invoice email. Click here to learn more.

Should you have any billing inquiries, you may email us at billing@viewqwest.com or call us at 03-27750100.