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A: Unlike previous GPON technology, which capped speeds at 2.5Gbps for downloads and 1.25Gbps for uploads, XGSPON utilizes cutting-edge fiber-optic technology to deliver symmetrical speeds up to 10Gbps. This advancement ensures equal upload and download speeds, providing exceptional performance for demanding tasks such as uninterrupted video calls, seamless smart home integration, and lightning-quick gaming responses.
Explore our 3Gbps, 5Gbps, and 10Gbps plans powered by XGSPON, setting new standards in speed and reliability for your digital lifestyle!
A: With the XGSPON network, you will experience supercharged home internet with symmetrical speeds through our 3Gbps, 5Gbps, and 10Gbps Home Broadband plans.
Imagine streaming 4K movies without buffering, hosting crystal-clear video calls, and achieving unbeatable gaming performance without interruption. XGSPON seamlessly integrates with your smart home devices, effortlessly handles large files, and future-proofs your internet connection for all your digital needs as more devices connect to your network.
A: Our 3Gbps symmetric bandwidth connection provided via XGSPON offers “true speed”. This means you can expect to experience internet speeds of up to 3Gbps for both uploads and downloads on a single connection under optimal conditions. When conducting speed tests or using internet services that fully utilize the available bandwidth, you should see speeds approaching 3Gbps for both uploading and downloading.
A: Simply sign up here to get on the XGSPON network! Explore our plans with speeds of 3Gbps, 5Gbps, and 10Gbps, bundled with different router options, giving you the flexibility to customise the perfect setup for your home.
A: While you can use your old router, it may not fully support the high speeds and larger bandwidth offered by the XGSPON network.
To fully maximise your experience, we recommend upgrading to a WiFi 6E or WiFi 7 router, bundled with our 3Gbps, 5Gbps, and 10Gbps plans. These routers are specifically designed to handle the increased performance capabilities of our network, providing faster speeds, greater coverage, and improved connectivity for all your devices.
A: You may do the following to be onboard our ViewQwest X plans:
If you have three months or less left on your contract, you can upgrade to any of our ViewQwest X plans through the Customer Portal here.
If you’re not yet eligible for recontract, no worries! You can still upgrade your speed with our Speed Upgrade promotion (coming soon!)
A: Yes, you can do so either by:
a) Using an in-house wired LAN cable for direct connectivity.
b) Using a Wi-Fi mesh router that extends wireless coverage to various parts of the house effectively.
Visit our e-store here for the list of mesh routers that best suits your needs.
Can’t find an answer to your question?
Send us an email or call us and we’ll get in touch with you!
Can’t find an answer to your question?
Send us an email or call us and we’ll get in touch with you!