Recontract and Termination

A: You would have to write in or contact your Account Manager. If you do not know your Account Manager, you may also email us at [email protected] or call in at 6723 8100

A: You can renew your plan when your contract is due (Anytime within the 3 Months before your contract expiry date). If you wish to renew before it is due, you may also do so but do note that you can only upgrade your bandwidth and plan. You will not be able to downgrade your bandwidth and plan.

A: Please be informed that a termination notice of 1 month in writing is required. Kindly send an official termination letter which consists of company letterhead, company stamp, and authorized signature to [email protected]

A: Early termination charges refers to the fees of the remainder of the Service Term and any documented third party charges or expenses incurred by ViewQwest in respect of the terminated Services.

A: You will need to come down to our HQ and return us the modem. Our HQ address is: 20 Bendemeer Rd, #01-09, Singapore 339914