Frequently Asked Questions
Find solutions to the most common problems
When something isn’t working like it should, we’ll help you sort it out. Find troubleshooting tips for common problems related to your account and more.
Browse help topics
- How do I do a self-installation?
- Request for Termination / Early Termination
- Which are the sites that I have access to with Freedom DNS?
- What are the key features of the latest ViewQwest TV Media Player?
- How can I change my credit card details?
- I have signed up for Freedom DNS, how do I activate the service for my internet at home?
- How can I sign up with ViewQwest?
- I have opted for self-pickup of equipment. Where can I do so?