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            About Us
            About Us
            ViewQwest strives to empower our subscribers with the freedom to access entertainment content and to surf with no limitations. Established since 2001 as an Internet Service Provider (ISP), Viewqwest empowers users through Freedom DNS to watch up to thousands of movies, TV shows and more, from a plethora of online streaming services such as Netflix, Hulu, PPTV China, etc. We pride ourselves as the innovative ISP that pioneered the removal of restrictive industry practices like international bandwidth caps and traffic shaping. At the same time, we implemented best practices such as latency based routing, ensuring that subscribers get exactly what they pay for - ultra-fast internet access. Our fanatical customer service starts with the human touch. There are no voice machines and no scripted responses. Whether you reach out to us through phone, chat or email, our customer service and technical support teams are there to help you 24h.

            Our Strengths

            Entertainment

            Entertainment

            Unlimited access to vast entertainment
            content from around the world.

            Boutique ISP

            Boutique ISP

            Innovative products and services of the
            highest quality.

            Customer Support

            24/7 Customer Support

            We are there for you 24 hours a day,
            7 days a week.

            Explore our Newspaper Clippings and Digital Articles

            Newspaper Clippings

            Digital Articles

            NEWSPAPER CLIPPINGS

            • 20 Nov 2017Rising investments from Singapore companies
            • 27 Nov 2015Prices of Broadband Plans At Rock Bottom
            • 25 Nov 2015Three Devices That Can Help You Set Up A Smart Home
            • 20 Nov 2015ViewQwest Offers Smart Home Setups With Fibre Broadband Plans
            • 30 Sep 2015Streaming Services For Varied Viewing Habits
            • 05 Sep 2015New Round of Broadband Battle Begins
            • 29 Aug 2015 Fuss Free Access To Netflix, Hulu Plus Extended To All Broadband Users In Singapore
            • 29 Aug 2015Streaming Service With New Set-Top Box May Shake Up Singapore TV Market
            • 22 Oct 2015ViewQwest Exports Singapore Fibre Broadband Network Design To Oman
            • 16 Mar 2015ViewQwest Launches World’s Fastest Home Broadband Plan

            DIGITAL ARTICLES

            • 08 Dec 2017Streaming devices: piracy-enablers or tech disruptors?
            • 05 Oct 2017ViewQwest launches SD-WAN with Cloud Firewall for Enterprises
            • 26 Nov 2015Review by Dennis of SUPERADRIANME.com: ViewQwest 2Gbps Fiber Broadband
            • 19 Nov 2015ViewQwest Wants To Help You Get On The Internet of Things
            • 28 Aug 2015ViewQwest’s Latest 4K-Capable Media Player Offers An Integrated VPN Service That Works With Any ISP!
            • 20 May 2015ViewQwest’s 2Gbps Fiber Broadband Now Available For Businesses
            • 06 Mar 2015ViewQwest’s 2Gbps Fiber Broadband Plans Are Here; Prices Start at S$89.95 per month
            • 03 Feb 2015The New ViewQwest TV 2.0 Media Player Is Going For S$88 For Subscribers Until Feb 6
            • 12 Nov 2014ViewQwest Announces 2Gbps Fiber Broadband; Drops Price of 1Gbps Plan to S$89.95 per month
            • 25 Jul 2014ViewQwest Expands U.S. Connectivity With New York Point of Presence
            • 11 Jun 2014ViewQwest: Our Network Is Ready for 4K Streaming
            • 19 Aug 2013ViewQwest Offers Additional Static IP Addresses to Its Residential Users
            • 30 May 2013 Accessing Overseas Content Is Now Even Easier with ViewQwest TV and Freedom DNS 2
            • 31 Jan 2013 Viewqwest Enhances Freedom DNS, Adds VIP Access to PPTV
            • 04 Jun 2012Viewqwest Fibernet Raptor Dedicated Gamer Plan Offers 50% Speedboost
            • 28 May 2012Viewqwest Rolls Out Fibernet 2.0 Featuring Static IP Addresses
            • 04 May 2012Viewqwest Launches Freedom DNS and Bundles IPTV and Voice with Fibernet
            • 29 Feb 2012Viewqwest Unveils ‘Contract-less’ Fiber Broadband Plans
            • 10 Jan 2012Viewqwest to Introduce NGNBN Residential Plans with Unlimited International Bandwidth
            • 08 Nov 2011ViewQwest Invests SGD8 Million to Offer Access to Next Gen NBN

            Timeline of ViewQwest

            How it all started

            November 1, 2001

            Our story began a long time before Singapore’s fiber broadband network was built. ViewQwest started operations as a telecom operator catering mainly to businesses. Founder Vignesa Moorthy had a simple vision: to provide premium Internet services, something which Singapore had never seen before. The idea proved popular with Singapore businesses, particularly financial companies which demanded low latency to neighbouring countries.

            Launch of residential services

            January 18, 2012

            On January 18, 2012, we launched our Fibernet service for home users. We did away with antiquated practices such as traffic shaping. Our customers continuously enjoy the enormous bandwidth that a fiber optics network brings with it.

            Freedom DNS

            May 15, 2012

            In May 2012, we launched Freedom DNS, a first-ever service from an internet service provider that unlocks geo-restricted content and entertainment to Singaporean users.

            Static IP for residential customers

            June 1, 2012

            In June 2012, all our residential customers were given their very own static IPv4 addresses. We also made that a standard feature across our fiber broadband plans – another first in Singapore.

            Latency-based routing

            July 1, 2013

            As of mid-2013, we were the only ISP in Singapore to provide this feature to consumers where our system is designed to always find the best route on the Internet to allow you to get to the most popular destinations online in the shortest time possible.

            Stream 4K content on our network

            June 3, 2014

            We completed trials of our network where consumers are able to stream high-resolution 4K content right in the comfort of their homes. Paired with our Freedom DNS service, households here can tap content services from the United States, such as Netflix and Hulu, who have started to produce 4K content that can be streamed directly into living rooms here.

            Launching world’s fastest internet, the first outside of Japan

            November 13, 2014

            In Apr 15, 2014, a Sony-backed ISP in Japan launched a 2Gbps Internet service, which is the world’s fastest for home use. On Nov 13, 2014, we managed to recreate a 2Gbps speed connection as a mark that Viewqwest is constantly innovating. We are the first outside Japan to have successfully done so.

            Launch of 10Gbps

            March 1, 2016

            In 2016, we advanced our capabilities to launch 10Gbps services for our residential users. With our dedicated 24/7 ViewQwest Black customer care team, we bring internet connectivity to the next level.


            All other company, product and service names mentioned herein are marks, trademarks, registered trademarks or service marks of the respective owners.

            ViewQwest strives to empower our subscribers with the freedom to access entertainment content and to surf with no limitations. Established since 2001 as an Internet Service Provider (ISP), Viewqwest empowers users through Freedom DNS to watch up to thousands of movies, TV shows and more, from a plethora of online streaming services such as Netflix, Hulu, PPTV China, etc. We pride ourselves as the innovative ISP that pioneered the removal of restrictive industry practices like international bandwidth caps and traffic shaping. At the same time, we implemented best practices such as latency based routing, ensuring that subscribers get exactly what they pay for - ultra-fast internet access. Our fanatical customer service starts with the human touch. There are no voice machines and no scripted responses. Whether you reach out to us through phone, chat or email, our customer service and technical support teams are there to help you 24h.

            Our Strengths

            Entertainment

            Entertainment

            Unlimited access to vast entertainment
            content from around the world.

            Boutique ISP

            Boutique ISP

            Innovative products and services of the
            highest quality.

            Customer Support

            24/7 Customer Support

            We are there for you 24 hours a day,
            7 days a week.

            Explore our Newspaper Clippings and Digital Articles

            Newspaper Clippings

            Digital Articles

            NEWSPAPER CLIPPINGS

            • 20 Nov 2017Rising investments from Singapore companies
            • 27 Nov 2015Prices of Broadband Plans At Rock Bottom
            • 25 Nov 2015Three Devices That Can Help You Set Up A Smart Home
            • 20 Nov 2015ViewQwest Offers Smart Home Setups With Fibre Broadband Plans
            • 30 Sep 2015Streaming Services For Varied Viewing Habits
            • 05 Sep 2015New Round of Broadband Battle Begins
            • 29 Aug 2015 Fuss Free Access To Netflix, Hulu Plus Extended To All Broadband Users In Singapore
            • 29 Aug 2015Streaming Service With New Set-Top Box May Shake Up Singapore TV Market
            • 22 Oct 2015ViewQwest Exports Singapore Fibre Broadband Network Design To Oman
            • 16 Mar 2015ViewQwest Launches World’s Fastest Home Broadband Plan

            DIGITAL ARTICLES

            • 08 Dec 2017Streaming devices: piracy-enablers or tech disruptors?
            • 05 Oct 2017ViewQwest launches SD-WAN with Cloud Firewall for Enterprises
            • 26 Nov 2015Review by Dennis of SUPERADRIANME.com: ViewQwest 2Gbps Fiber Broadband
            • 19 Nov 2015ViewQwest Wants To Help You Get On The Internet of Things
            • 28 Aug 2015ViewQwest’s Latest 4K-Capable Media Player Offers An Integrated VPN Service That Works With Any ISP!
            • 20 May 2015ViewQwest’s 2Gbps Fiber Broadband Now Available For Businesses
            • 06 Mar 2015ViewQwest’s 2Gbps Fiber Broadband Plans Are Here; Prices Start at S$89.95 per month
            • 03 Feb 2015The New ViewQwest TV 2.0 Media Player Is Going For S$88 For Subscribers Until Feb 6
            • 12 Nov 2014ViewQwest Announces 2Gbps Fiber Broadband; Drops Price of 1Gbps Plan to S$89.95 per month
            • 25 Jul 2014ViewQwest Expands U.S. Connectivity With New York Point of Presence
            • 11 Jun 2014ViewQwest: Our Network Is Ready for 4K Streaming
            • 19 Aug 2013ViewQwest Offers Additional Static IP Addresses to Its Residential Users
            • 30 May 2013 Accessing Overseas Content Is Now Even Easier with ViewQwest TV and Freedom DNS 2
            • 31 Jan 2013 Viewqwest Enhances Freedom DNS, Adds VIP Access to PPTV
            • 04 Jun 2012Viewqwest Fibernet Raptor Dedicated Gamer Plan Offers 50% Speedboost
            • 28 May 2012Viewqwest Rolls Out Fibernet 2.0 Featuring Static IP Addresses
            • 04 May 2012Viewqwest Launches Freedom DNS and Bundles IPTV and Voice with Fibernet
            • 29 Feb 2012Viewqwest Unveils ‘Contract-less’ Fiber Broadband Plans
            • 10 Jan 2012Viewqwest to Introduce NGNBN Residential Plans with Unlimited International Bandwidth
            • 08 Nov 2011ViewQwest Invests SGD8 Million to Offer Access to Next Gen NBN

            Timeline of ViewQwest

            How it all started

            November 1, 2001

            Our story began a long time before Singapore’s fiber broadband network was built. ViewQwest started operations as a telecom operator catering mainly to businesses. Founder Vignesa Moorthy had a simple vision: to provide premium Internet services, something which Singapore had never seen before. The idea proved popular with Singapore businesses, particularly financial companies which demanded low latency to neighbouring countries.

            Launch of residential services

            January 18, 2012

            On January 18, 2012, we launched our Fibernet service for home users. We did away with antiquated practices such as traffic shaping. Our customers continuously enjoy the enormous bandwidth that a fiber optics network brings with it.

            Freedom DNS

            May 15, 2012

            In May 2012, we launched Freedom DNS, a first-ever service from an internet service provider that unlocks geo-restricted content and entertainment to Singaporean users.

            Static IP for residential customers

            June 1, 2012

            In June 2012, all our residential customers were given their very own static IPv4 addresses. We also made that a standard feature across our fiber broadband plans – another first in Singapore.

            Latency-based routing

            July 1, 2013

            As of mid-2013, we were the only ISP in Singapore to provide this feature to consumers where our system is designed to always find the best route on the Internet to allow you to get to the most popular destinations online in the shortest time possible.

            Stream 4K content on our network

            June 3, 2014

            We completed trials of our network where consumers are able to stream high-resolution 4K content right in the comfort of their homes. Paired with our Freedom DNS service, households here can tap content services from the United States, such as Netflix and Hulu, who have started to produce 4K content that can be streamed directly into living rooms here.

            Launching world’s fastest internet, the first outside of Japan

            November 13, 2014

            In Apr 15, 2014, a Sony-backed ISP in Japan launched a 2Gbps Internet service, which is the world’s fastest for home use. On Nov 13, 2014, we managed to recreate a 2Gbps speed connection as a mark that Viewqwest is constantly innovating. We are the first outside Japan to have successfully

            Launch of 10Gbps

            March 1, 2016

            In 2016, we advanced our capabilities to launch 10Gbps services for our residential users. With our dedicated 24/7 ViewQwest Black customer care team, we bring internet connectivity to the next level.


            All other company, product and service names mentioned herein are marks, trademarks, registered trademarks or service marks of the respective owners.

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              • Data Protection

            Data Protection

            Personal Data Protection Policy

            Viewqwest Pte. Ltd. ("VQ") respects the privacy of all our customers and business contacts, and is committed to safeguarding the personal information provided to us. Please read this Personal Data Protection Policy ("Policy") to learn more about the ways in which we collect, use and protect your personal information. Effective Date of the Policy: 1st July 2014.
            • Application of the Policy
            This Policy is based on the Singapore Personal Data Protection Act 2012 ("PDPA") and all the associated regulations and guidelines as may from time to time be issued by the Personal Data Protection Commission ("PDPC") of Singapore. In jurisdictions outside of Singapore, VQ's practices may be subject to different or more restrictive local laws. Please review this Policy carefully before providing us with any of your personal data.
            • Collection of Personal Data
            For the purpose of carrying on the VQ's business, including registration and administration of VQ's related products and services, you may be requested to provide personal data such as, but not limited to the following, without which it may not be possible to satisfy your request:
                1. Full Name;
                2. Residential Address;
                3. Copy of identity card or Passport & Employment Pass;
                4. Payment details, including credit card and banking information;
                5. Contact details, including telephone number or email address
                6. Employment information;
                7. Latest income documentation;
                8. Latest billing proof of address (where applicable).
            Cookies When you visit our website, we may assign your computer one or more "cookies." By accessing our website, you agree that we can place cookies on your device. A cookie is a small text file that contains information that can later be read by us to facilitate your access to our website, gather statistical data, and personalize your online experience. We currently use cookies on our website for purposes including, but not limited to, detecting your web browser's multimedia capabilities, tracking promotional advertisements that we have displayed to you, maintaining current login and purchase information on secure portions of the website and providing a unique identifier to your computer so that we can generate statistics regarding website usage. Most browsers automatically accept cookies, but you can modify your browser setting to decline cookies. Generally, you can remove these cookies by following directions provided in your Internet browser's "help" file. If you choose not to allow us to place a cookie on your computer, you may be restricted from some services and some of the interactive features offered on our websites may be similarly restricted or rendered inoperable.
            • Use of Personal Data Collected
            VQ either currently uses or may in the future use your personal data for any purpose not prohibited by applicable law. This includes the following purposes:
                1. providing services and facilities to you;
                2. administering or managing the relationship between you and us;
                3. conducting identity or credit checks;
                4. developing new services or products;
                5. providing (by post or e-mail) with marketing, advertising and promotional information, materials or documents we think may be of interest to you. You have the right to opt out of receiving such marketing information. You can do so by writing to us, telephoning us or sending an e-mail to us at our address or number on the Website. If you do not exercise your right to opt out of receiving such marketing information, you will be considered to have consented to the receiving of such marketing information and we may continue to provide such marketing information to you;
                6. complying with any law or the requirements of any regulatory authority. We reserve the right to collect, use or disclose your Personal Data if the collection, use or disclosure is required or authorised under any written law, even where you have exercised your right to withdraw your consent;
                7. updating you on our products and services;
                8. processing any applications or requests for new products or services made by you;
                9. enforcing our rights against you;
                10. maintaining the safety and security of our premises with the use of security cameras.
            We will not use, disclose or process your Personal Data for purposes which are not stated above or for which we have not obtained your consent. If we wish to use, disclose or process your Personal Data for another purpose we will seek your prior written consent.
            • Disclosure of Personal Data
            All personal data held by VQ will be kept confidential but VQ may, where such disclosure is necessary to satisfy the purpose, or a directly related purpose, for which the data was collected provide such information to the following parties:
                1. Any subsidiaries, holding companies, associated companies, or affiliates of, or companies controlled by, or under common control with VQ;
                2. Any person or company who is acting for or on behalf of VQ, or jointly with VQ, in respect of the purpose or a directly related purpose for which the data was provided;
                3. Any financial institutions, charge or credit card issuing companies, credit bureau, or collection agencies necessary to establish and support the payment of any services being requested.
            • Withdrawal of Consent
                1. For direct marketing purposes
                  • You have the right to opt out of receiving such marketing information. You can do so by writing, calling or sending us an e-mail at our address or number on the Website. If you do not exercise your right to opt out of receiving such marketing information, you will be considered to have consented to the receiving of such marketing information and we may continue to provide such marketing information to you.
                2. To collect, use, disclose or retain personal data:
                  • If you do not wish us to use or disclose your Personal Data for any of the above purposes, you may withdraw your consent at any time by giving written notice to us pursuant to the Personal Data Protection Act 2012. However, depending on the circumstances and the nature or extent of your withdrawal, the withdrawal of your consent may result in us not being able to provide services to you and we may terminate your Account.
            • Access and Correction of Personal Data
            If you wish to access, update or otherwise change or remove any information that you provided us, please complete the personal data request form and contact us at dpo@viewqwest.com.
            • Accuracy of Personal Data
            VQ keeps personal data as accurate, complete and up-to-date as necessary, taking into account its use and the interests of our customers. Where possible, we will validate data provided using generally accepted practices and guidelines. This includes the requests to see original documentation before we may use the personal data such as with Personal Identifiers and/or proof of address.
            • Protection of Personal Data
            VQ protects personal data against loss or theft, as well as unauthorized access, disclosure, copying, use or modification with security safeguards appropriate to the sensitivity of the personal data, regardless of the format in which it is held. We use various methods to safeguard personal data. They include:
                1. Physical measures: locked filing cabinets, restriction of access to offices and alarm systems.
                2. Technical measures: passwords and encryption, using generally industry best practices.
                3. Administrative measures: confidentiality agreements, limiting access on a need-to-know basis, staff training and security clearances.
            Online security is also a priority. VQ incorporates security measures such as encryption and authentication tools to protect personal data from unauthorized use. Firewalls are utilized to protect our servers and network from unauthorized users accessing and tampering with files and other information that we store.
            • Retention of Personal Data
            VQ will retain your personal data only for as long as the purposes for which such data is collected or used (as notified to you) continuously, or where necessary for our legal or business purposes. Thereafter, VQ will delete or destroy the personal data, or remove the means by which the data can be associated with you.
            • Transfer of Personal Data Outside of Singapore
            We operate our website in Singapore and we may transfer personal data to our affiliates outside of Singapore. We have taken steps to ensure that appropriate levels of protection necessary to maintain the security and integrity of your personal data are in place and that any transferred data is processed only in accordance with the PDPA and any other applicable law. Changes in the Policy We reserve the right to modify or change this Policy at any time. The Effective Date, as stated above, indicates the last time this policy was materially revised. If we make material changes in the Policy, we will post any changes on this page. We encourage you to review this page periodically to understand our policy regarding the collection and use of your personal data. Contact Us For questions regarding this Policy, please contact us below. Data Protection Officer Eng Zhenyu dpo@viewqwest.com
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            You can also manage your cookie settings. For information on how we protect your privacy, please read our Data Protection Policy
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