Frequently Asked Questions — Freedom DNS

Freedom DNS lets you view all sites and content that are typically geo-restricted. This is done By rerouting your connection to streaming sites as if you are really connecting from the designated country.  Unlike a VPN, it does not encrypt the data, which allows for a faster connection.

To find out more about the full range of features and benefits click here.

Our Freedom DNS service is optimized for ViewQwest’s Fibre Broadband and therefore you will need to be a ViewQwest Fibre Broadband subscriber to enjoy our Freedom DNS service. Simply connect any of your devices to our fibre broadband, and you will be able to access unlimited entertainment regardless of geographical restrictions.

You can refer to our Freedom DNS page for the list of supported channels. We are constantly working to improve our service, 

follow our Facebook page for more updates!

No. Unlike other traditional VPN services, Freedom DNS does not mask your IP address.

Freedom DNS makes things simple – it is automatically embedded in your Fibre Broadband service. There is no need for any activation on your end. Browse the supported channels on this page at your convenience and with ease!

No, there is no contract term for Freedom DNS. Sign up anytime and we will pro-rate the monthly charge accordingly.

In the event you wish to request for termination of your Freedom DNS service you may submit a request via Customer Portal, under ‘Manage’ subscriptions.
Please do note that termination date of Freedom DNS will be reflected as of the date the termination request is submitted. Termination will be effective within 1-3 working days, and any advance charges will refunded back to you accordingly which can be viewed on a revised invoice that will be sent to your registered email address upon successful termination.